Delivery and Returns

Delivery

Little Green Giraffe is delighted to offer free delivery for all international orders over £75. All in-stock orders ship from our warehouse within next 3 business days. If your item has sold out or there is any other problem with your order, you will be informed within 48 hours.

For pre-order items please see the product details for when we estimate the product to be available. Please reach out to our Customer Care team for any questions regarding delivery dates.

World Wide Delivery

Little Green Giraffe dispatches all orders with Royal Mail. Please note all shipping, duties and taxes are at the responsibility of the customer.

Returns and Exchanges

Little Green Giraffe non-personalised items that have been purchased at full price from littlegreengiraffe.store may be returned within 15 days of purchase for store credit or exchange only. No refunds will be issued. Returned items must have original tags and packaging and be in new, unworn, and unwashed condition.

To initiate a return for store credit or exchange, please follow the link here . You’ll need your order number and delivery post code. Once your item has been received back to our warehouse, we will process your exchange order or send you a store credit via email which is valid for one year from date of issue.

Items purchased on sale or items purchased that are personalised are not eligible for returns or exchanges. If an item is damaged when you receive it, please report the damage to Customer Care within 7 days of receipt to be eligible for a refund or replacement.

Little Green Giraffe is not able to accept returns purchased from third party retailers. Please contact the original purchasing location directly for all return requests.

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